Nexa Pay — Consulting Services Terms & Conditions

1) Agreement to Terms

By engaging Nexa Pay for consulting services, you acknowledge that you’ve read, understood, and agree to these Terms & Conditions (“Terms”). These Terms apply to all clients and users of our services.

2) What We Do

Nexa Pay provides consulting for merchant processing and related payments operations. Our work may include payments program design, risk and chargeback strategy, systems integration, compliance support, security recommendations, and ongoing advisory. Specific deliverables, timelines, and fees will be set out in your proposal, SOW, or order form (collectively, the “Engagement Documents”).

3) Changes to Services & Fees

• Service adjustments.We may refine, suspend, or discontinue aspects of our services at any time to maintain quality or comply with law.
• Fees may change for future engagements or renewals. Any active fixed-fee or retainer will remain as stated in your current Engagement Documents unless otherwise agreed in writing.

4) Confidentiality & Privacy

• Each party will keep the other’s non-public information confidential and use it only to perform under these Terms or the Engagement Documents, except where disclosure is required by law.
• If we receive personal information from you, we’ll handle it in line with our privacy practices and applicable law. You are responsible for having a lawful basis to share any personal data with us.

5) Intellectual Property

• Our materials.Methods, frameworks, templates, and content we provide remain Nexa Pay’s intellectual property unless expressly assigned in writing.
• Client materials.You retain rights to your pre-existing materials and grant us a limited license to use them solely to perform the services.
• Work product.Unless otherwise stated in your Engagement Documents, upon full payment you receive a non-exclusive, perpetual license to use the deliverables internally for your business purposes.

6) No Legal, Tax, or PCI Attestation

Our services are advisory only and do not constitute legal, tax, accounting, or formal PCI assessment/attestation services. You should obtain independent professional advice for those matters.

7) Warranties & Disclaimers

Services are provided on an “as-is” and “as-available” basis. We do not guarantee any specific business outcome, approval, processor relationship, or performance result.

8) Limitation of Liability

To the maximum extent permitted by law, Nexa Pay is not liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total cumulative liability for any claim arising out of or relating to the services will not exceed the fees you paid to Nexa Pay for the specific engagement giving rise to the claim.

9) Indemnification

You agree to defend, indemnify, and hold harmless Nexa Pay and its officers, directors, employees, and agents from claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your breach of these Terms or the Engagement Documents; (b) your violation of law or third-party rights; or (c) materials or instructions you provide.

10) Term & Termination

These Terms take effect when you first engage us and continue through your engagement. Either party may terminate an engagement for material breach not cured within 10 days after written notice, or as otherwise set out in the Engagement Documents. You remain responsible for fees incurred and approved expenses through the effective termination date.

11) Compliance & Third-Party Services

You’re responsible for your own compliance programs and relationships with banks, processors, gateways, or other third parties. We’re not a party to your third-party agreements and are not responsible for their actions or outcomes.

12) Governing Law & Dispute Resolution

These Terms and any related dispute will be governed by the laws of [insert jurisdiction]. The parties will first attempt to resolve disputes informally in good faith. If unresolved after 30 days, disputes will be submitted to the exclusive jurisdiction of the courts located in [insert venue], unless the parties agree to mediation or arbitration.

13) Updates to These Terms

We may update these Terms from time to time. The version posted on our website when you engage or renew services will apply to that engagement unless otherwise agreed in writing.

14) Contact

Questions about these Terms can be sent to info@nexa-pay.com.

1. Legal

Nexa Pay — Legal Information & Notices

Understanding Your Rights and Our Responsibilities

Welcome to the Legal Page of Nexa Pay. This page outlines important information about the legal aspects of using our consulting services. Please review it carefully.

1) General Information

Nexa Pay is a consulting firm focused on merchant processing and payments solutions. Our services are delivered in accordance with applicable laws and regulations in the jurisdictions where we operate. These notices form part of the legal framework that governs our services.

2) Intellectual Property

• All content available on this website, including but not limited to text, graphics, images, branding, and software, is owned by Nexa Pay or its licensors and is protected under applicable copyright and intellectual property laws.
• Use of Content.You may not reproduce, copy, modify, sell, or otherwise exploit any part of this website or its content for commercial purposes without prior written consent from Nexa Pay.

3) Disclaimers & Limitation of Liability

• Services Provided “As Is.”Our consulting services and website content are provided on an “as is” and “as available” basis. Nexa Pay makes no express or implied warranties regarding accuracy, reliability, or suitability of our services or materials.
• Limitation of Liability.To the fullest extent permitted by law, Nexa Pay shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services or reliance on information provided.

4) Privacy Policy

Our Privacy Policy explains how personal information is collected, used, and safeguarded. By using our services, you consent to the practices described in our Privacy Policy.

5) Governing Law & Jurisdiction
These Terms (and any related legal notices or privacy policies) are intended to apply globally. They will be governed by generally accepted principles of law, without reference to conflict-of-law rules in any specific jurisdiction.

Wherever you access or use our services, you agree that:

1. You are responsible for complying with all local laws and regulations applicable in your country or region.
2. Any disputes arising under these Terms shall be resolved in good faith through negotiation. If unresolved, they may be submitted to a competent court, tribunal, or arbitration body in a mutually agreed location.

This ensures our policies remain valid and enforceable regardless of where in the world our services are used.

6) Updates to Legal Notices

Nexa Pay may update or amend these legal notices, policies, or website content at any time. Updates will take effect immediately once posted on this website.

7) Compliance with Laws

You agree to comply with all applicable local, state, federal, and international laws and regulations in connection with your use of Nexa Pay’s services.

8) Indemnification

You agree to indemnify and hold harmless Nexa Pay, its officers, directors, employees, agents, and service providers against any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your violation of these legal notices, misuse of our services, or unlawful activity conducted through your account.

9) Contact Information

For any questions or concerns regarding our legal policies, please contact us at:

info@nexa-pay.com